INSTALLTURBOTAX.COM WITH LICENSE CODE NO FURTHER A MYSTERY

Me also I've taken out uninstalled 3 times and reinstalled and when it comes up I can not sort the lic in box Though I'm able to see it it seems to be frozen remember to aidYou ought to have gained the license code when buying the TurboTax software.  You will want it to obtain and put in TurboTax on the laptop computer.I am using a nightmare striv